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EP012: Living As One & Advanced Church Broadcast

The Church Digital Podcast

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  1. Hey everybody, welcome to the Church Digital Podcast and we are kicking off today. We're

  2. having a conversation on production. Last week, Steve Kaminsky with Portable Church Industries

  3. joined us as we were talking a lot, call it basic broadcast 101. We talked a lot about

  4. smaller churches or maybe new churches that are diving in to starting broadcasting online and what

  5. it looks like to kind of put that church service online as a new church or new organization getting

  6. dirty into it. And so we've been blessed this week to have Steve Kaminsky, longtime friend,

  7. coming back on the show. Hey Steve, man, why don't you just share a little bit about yourself?

  8. Well, you probably heard a little bit last week. I've spent a good portion of my life involved in

  9. doing church production. Large church, small church, spent a short time on the road as a touring roadie,

  10. which was a blast, but no way to have a family. And now I have actually been blessed to take

  11. both my experiences as a church tech guy and as a touring roadie and utilize it to help churches that

  12. are doing portable environments. So I'm a design consultant with Portable Church, which means I

  13. get to help folks that aren't blessed with a facility to spread the gospel inside schools, theaters.

  14. Heck, we even have a church that meets in a train station on Sunday mornings. So we get to do a lot of fun

  15. stuff in cool places.

  16. So I'm guessing a church that meets in a train station is a lot different than, what was it,

  17. Toad to Wet Sprocket?

  18. Yes.

  19. Was that it? Yeah, I'm trying to go back. Toad to Wet Sprocket, good times. Good stuff. I was actually

  20. listening to him on the radio the other day, and every time I hear them, I'm thinking, hey,

  21. Steve used to travel with those guys. So it was Toad, right? I'm not confusing the bands. Good.

  22. So in addition to Steve joining us today, and super glad to have him back, we've got some guys from

  23. Living As One coming on the show today. And I don't know, maybe you're in multi-site world or doing

  24. church online, but I'll tell you, this product is really taking the church world by storm and

  25. redefining what video teaching and internet broadcast looks like. And so we've got Colin Jones and Paul

  26. Martel, who are a lot of the brain power behind Living As One right now joining us, and they're both

  27. coming on the show. So hey, Colin, man, let's start with you. Just tell us a little bit about yourself

  28. and maybe give us an overview of what Living As One is.

  29. Yeah, thanks so much, Jeff. We love the podcast and love your work, and also love Steve and

  30. Portable Church and their big partner. And we actually used them when we were church tech guys

  31. as well. So when we used to be church tech guys about six years ago, we created Living As One

  32. of our own need for our church. And so before it was ever a company, and that's why the name's Living

  33. As One, it sounds like a marriage conference. And we get that a lot, but it was because it wasn't

  34. intended to be a company. And so we had three campuses at the time at Chase Oaks in Dallas,

  35. and we were trying to figure out how to do multi-site and web. And our internet would go out randomly,

  36. and the stream would stop. And so we patented and invented a new protocol, some volunteers. And so

  37. it's the first protocol and solution that can work over public internet really well. So it eliminates

  38. things like buffering wheels and pixelation and jitters. And so previously, churches had to pay,

  39. you know, hundreds of thousand dollars for a solution. Now they just pay a couple thousand

  40. to get really, really high quality, the same quality we'd see at the CPS or a new station or whatever

  41. that is. So that's why Living As One's technology has grown so fast. And then we're all still church

  42. guys and didn't change our name, which we should have. And so that's kind of an overview. We have

  43. solutions for both multi-site and web. And it just specializes in internet delivery. So with,

  44. and over, you know, different dedicated solutions. So if you have, you know, any type of internet

  45. connection is going to have problems. And so with a web stream, you're probably used to

  46. buffering wheels and different aspects like that. And so ours is a really simple solution that solves

  47. that. And that's why it's grown. That's awesome. And Paul, man, you were there like with the company

  48. from, from the get go, right? Like when, when you had these idea, this idea of doing something at the

  49. small, did you, did you think this would, would blow up and explode and, and become what it's become?

  50. Like, what's it been like to see this idea come to fruition?

  51. That's been pretty cool. I mean, I remember like early on in the years, just sketching out

  52. what it would be like if churches could be able to, you know, distribute their message or share

  53. messages with other churches or just with themselves across huge spans of geography, you know, different

  54. states and different countries. And so I remember this like napkin sketch I have, it's like basically

  55. just like these little circles representing the churches and connecting the lines to them. And

  56. um, and so it's, it's been pretty amazing seeing it come from that napkin to, uh, serving, you know,

  57. 400 multi-site churches across the world really, uh, and seeing that product really come into play and

  58. making it super easy and accessible for them to do that. It's pretty amazing. Yeah. It's, it's been

  59. quite a ride.

  60. That's, that's awesome. Well, I'll tell you as a guy who's launched a dozen multi-site campuses in

  61. my lifetime and have clients who have done, you know, far surpassed that. Um, living as one as a

  62. product to me is, is revolutionized and has saved so much money. I've literally been the guy who has

  63. not been able to sleep on a Saturday night in fear of a video teaching solution. That's not going to

  64. work Sunday morning. And to see the stability of, of some of that stuff happen, you know, just living

  65. as one, I, I cannot imagine doing a multi-site solution or even broadcasting in a church online

  66. environment with a lot of the stability of, of what you guys are offering. And, and even the stuff

  67. that's coming down the road, uh, it's super exciting just to see kind of how your company is helping,

  68. um, bring church up into the modern sphere to be able to broadcast and reach and utilize a lot of

  69. what internet has in capacity with, with online. And we kind of glossed over portable church, but you

  70. know, I've, I've got clients who are utilizing portable church, uh, with that. And so I love, you know,

  71. the, the, the vision of, of companies like portable church who are doing things and what Steve's doing

  72. by helping organizations, um, develop systems that allow you to do church anywhere. Like, you know,

  73. we were joking earlier about doing church in a, in a train station. And honestly, I've never heard of a

  74. train station church before, but the idea of, Hey, you know, let's utilize a school. Let's utilize a,

  75. uh, uh, uh, uh, you know, uh, community center. Let's utilize a train house to producing some of

  76. these churches in, um, uh, you know, uh, unconventional areas to do church, uh, virally

  77. where the people are like, that's, that's a great thing. And, and we've talked in the past about pop-up

  78. churches, I think somewhere around episode four, but even doing some of this stuff to, to do church

  79. in new areas. Some of the stuff that Colin and these guys and Paul, what they're doing living as

  80. one and Steve through portable church, it's really attacking the same problem, but through two different

  81. areas. How can we get church through church online, through internet technologies to people in

  82. unconventional ways? So go both you guys, man, thanks. Thanks for doing that. But here's what I

  83. wanted to do today. Like, so last week we talked about doing church and broadcasting church online.

  84. And it was really more of like the one-on-one. We actually, we, we call it a church broadcast one-on-one

  85. where it's, Hey, I'm just getting started into this. Maybe I'm a 150 person church, a 200 person church,

  86. maybe I'm a church plant that's coming up. Maybe I'm a 500 person church. And we've just finally caught

  87. the vision and the purpose behind broadcasting this on Facebook. And there's tons of resources,

  88. you know, that, that we talked about, hit up the church.digital, or there's probably going to be a link in the

  89. show notes that'll help you get there to listen to that and really find out what some of those smaller

  90. resources are. But here's the reality of where we are. As of right now, there's five to 10,000 churches a

  91. week that are broadcasting some sort of, some sort of content online, whether it's, you know, Facebook or

  92. through church online platform or YouTube or Periscope, Twitter, whatever it is, they're broadcasting

  93. something. And so with this podcast, I wanted to maybe step back and, and challenge some of us that

  94. are already broadcasting on ways to do it better. As a general rule is, especially when you're starting

  95. out church online, the people who watch church online seem to be forgiving, but there's still a

  96. challenge for us to do it better. And so what better way I felt to maybe have some of these conversations

  97. about how can we do the church online broadcast better to bring in some experts who literally do

  98. church online and see church online on a regular basis, talking to living as one and how that they're

  99. utilizing their encoders for this, but also to bring in a portable church, Stephen Kaminsky, to really

  100. explore from the integration aspect, you know, some of the quality issues that maybe a church runs into,

  101. or how maybe a church that's doing just a one camera can step up to do a two camera, three camera,

  102. what's, what's involved with that? And what questions do we need to be asking? And so just my, my limited

  103. aspect of 20 plus years doing production in a church environment, you know, there's several different

  104. areas I want to hit on. There's like, okay, video, obviously getting video and being more artistic with the

  105. video. You know, audio, getting the audio to be better is part of it. And so a lot of this is the

  106. stuff guys that I just, I want to dig into. And there's probably some other things that I'm not

  107. even thinking about, which is why I bring in the experts. So, but let's, let's start with this from,

  108. from a video perspective, if I'm going, what's the win from going from maybe like a one camera shoot,

  109. doing a wide shot of the stage, what's the win from going to that to like a two camera shoot,

  110. a three camera shoot, it becomes more, more dynamic. Like what, why should a church spend the money or

  111. what is the advantage for the church to explore maybe some of that space? Steve, you want to speak

  112. into that? Yeah, I think the easiest way to define that is engagement. If you're going from a single

  113. wide shot, which let's be honest, there's nothing wrong with that. That gives you a perspective of

  114. sitting in the congregation somewhere and being able to see what's happening as if you were attending.

  115. But what you don't get is the emotion and connecting with the folks on stage. Those people are our

  116. worship leaders. They're the folks that are pointing us upward in engaging in worship. So by being able to

  117. have multiple shots in different ways, you can convey the emotion that you feel in the room

  118. over video to folks who are sitting watching maybe a week later, maybe a day later, who are maybe in

  119. different parts of the world. It's a way to draw people in. And that's probably the easiest way to

  120. define the reason for doing that, my opinion.

  121. Paul, Colin, like, are there churches that you have seen who have navigated this, who have gone from

  122. doing like a one to a multiple? I'm just curious, like, does the average church just do the one who

  123. are your clients, the multiple? Kind of what's your experience there when you're looking at how people,

  124. how churches are broadcasting their services online?

  125. Yeah, I think we definitely have a mix of churches that are doing both. I can't personally think of

  126. one particular one that's done that transition. But I definitely, when I'm looking at those feeds,

  127. you know, we do a lot of proactive monitoring to make sure that the quality of experience of the

  128. viewing experience is going to be good for our viewers. And so we monitor some of them to help

  129. make sure that that's going really well. And whenever I'm viewing between a bunch of different

  130. churches, I do see a big difference in the quality of the content of the production value

  131. when you go from a single camera shot to a multi-camera switch shot. And it's exactly what

  132. Stephen said. He's, you know, it's basically the being able to convey that engagement and that

  133. storytelling element of being able to craft an experience that you're trying to convey a message

  134. is really a lot more impactful versus having a static camera on somebody who's speaking is a lot

  135. less engaging. There's a lot less stickiness, if you call it, of somebody wanting to stay around and

  136. watch. Because if the viewer can kind of get bored, you know, their eyes start seeking around,

  137. jumping around. If there's nothing to look at, you know, so much of our information that we receive

  138. is visual. And if it's a static shot of a talking person, somebody might tend to stick around a little

  139. bit less. And so those being able to have a better storytelling process to being able to switch

  140. cameras and make the whole viewing experience more dynamic is really going to have a lot more

  141. retention of viewer experience.

  142. Yeah. We measure watch times. So that's how, because a lot of churches, like I know that

  143. you just had Jay Crondon. He told me they don't count for a viewer unless it's longer than 30 minutes.

  144. And so I think measuring viewer length is really important when thinking about different cameras

  145. and what that affects. And also, you know, it's the quality of the viewing experience, quality of

  146. technology, audio quality is really big there. I'm sure that we'll touch on all of those.

  147. But measuring, I think that's a great thing to measure. And I think we have seen,

  148. because we have these statistics on a big deal. It's not like we did a study on, you know,

  149. one camera shoot moved to the others, but as people improve their production, online campus

  150. pastors do notice a big difference in viewership stickiness, as I should say. Yeah.

  151. One of my clients is, and actually, I just had coffee with this guy up in North Miami.

  152. And I wasn't even thinking about it in context, but since we're talking about this, he is, it's this

  153. weird thing where he's doing both a wide shot, but he has access to multiple cameras. He's renting out

  154. a college theater slash classroom. And so it's got stadium seating. It's got three camera robots,

  155. you know, around. And so he really isn't using the joystick cameras as much as he is the lockdown

  156. camera that we set up for him. And he's broadcasting using a Epiphon Web X2 or something, a webcaster X2.

  157. And so like the majority of his videos are that. And so today I was actually talking to him about his

  158. Facebook videos. And we were scrolling through his videos and was looking at some of his wide shots.

  159. His average wide shot was around 200 to 220 views. It's a small church, church plant, getting started.

  160. And so 200 to 220 views on Facebook. But then he went into a section of where he was using

  161. the robot cams to get on the tight shot. His average view on those was between 900 and 950.

  162. And so this one guy, random, not scientific, we were able to calculate three to four times more

  163. viewership. And it's not that his content got better. It's not that it's a different sermon series or a

  164. different time. It's the same philosophy. He's just much closer, much tighter, which made that content much

  165. more engaging. And so, you know, for a lot of us, you know, maybe church online is so new that we've

  166. really never considered, okay, well, we're broadcasting the services, but what's the next

  167. step after broadcasting the services? What I would suggest is the next step is, well, let's figure out

  168. how to get that video more engaging so that it hooks people longer. Let's do things. And we've talked

  169. about it with chat hosts and others. Let's do things within the space also to make it more engaging.

  170. But, you know, keeping in mind on the broadcast side. So, you know, Steve, from just a pure

  171. technological basis, because you're in this all the time, what if I'm a 1500 person church,

  172. I'm doing a one person camera, and hey, you know what, maybe it's time to step up a little bit.

  173. Maybe I'm a 700 person venue doing two or three services. Like, what's a good model? What's

  174. something really to look at, for us to look at, how to take that next step in the broadcast to get

  175. more cameras and more engagement?

  176. The easiest place to start, I think, is Hitachi. They make a fabulous product. It integrates with

  177. Ross Switchers, which seem to be a fan of everybody. Everybody loves that carbonite black.

  178. And they fit a very, very nice price point. That is going to be a beautiful setup for

  179. your standard ENG, shoulder cam, news gathering camera setup. It's going to look good. They have

  180. extremely nice low light response, which is important in churches, because a lot of churches are

  181. trending darker in their lighting velocity, a little bit less light on the faces of folks,

  182. less light in the room. So you're not going to have the issue of trying to pick up faces

  183. some of the Hitachi models are very LED wall friendly, which is another trend to be careful

  184. of if you want to be mindful of the fact that LED walls and cameras don't always play nicely with each

  185. other. The trend that I think is heading upwards though right now, especially when we talk about

  186. artistic storytelling, which Colin Paul, I'm glad you guys brought that up because that's a huge piece

  187. of doing video online. So we have a lot of churches that are kind of moving towards canon cinema camps,

  188. which brings its own inherent challenge. We have a lot of cinema work that's being done on DSLR bodies,

  189. everything, most content, shouldn't say all content, but most content we're seeing online these days

  190. is shot with that cinematic feel, that shallow depth of field, that 24p frame rate,

  191. you know, the whole thing. So we have a lot of churches now that are moving that direction.

  192. They want that artistic feel as opposed to your, nothing wrong with it, but the traditional style of camera

  193. shots. So I would say, depending on who you are, those Hitachi cameras are fabulous. But if you really are more

  194. trending artistically, the Canon cameras are another great place to start. And they both fit a similar

  195. price point in general. Awesome. So like what, who are some people who are doing the average person,

  196. you just said cinematic quality, 24p. I love my listeners. They got no clue what you just said.

  197. I totally understand what you're saying. What, what's a good example. And so either of you guys,

  198. uh, I don't know, but like who's doing 24p. Well, if, if I want to link to somebody in the show notes,

  199. who can I say, go look at what a cinematic church service looks like stylistically by watching this

  200. church. Is there somebody that's standing out right now? Yeah. Flatirons and Red Rocks. We live by both

  201. of them. So we, we go to both, we have people on our staff that go to both of them and Flatirons.

  202. Rob is kind of the guy who pioneered that using Canon cameras. Then he actually switched to

  203. Panasonic, but Red Rocks uses Canon and they look really, really good. And it's awesome. So yeah,

  204. either watching Red Rocks or Flatirons feeds, and they're both living as one customers and they're,

  205. they're great. Flatirons is probably the one that sticks out most, mainly because Rob's pioneered it.

  206. So I got to hang out with him in an NAB and dude is just a genius when it comes to that. Some of the

  207. stuff that he's done to make it work is fantastic. And it's probably pushed some of these manufacturers

  208. to make their, you know, their cinematic cameras, like the C300s, the C500s, more friendly to a

  209. broadcast environment. So even, even some of the options they're offering, for example, Iris control,

  210. remote Iris control used to be the biggest problem because you don't want a camera operator fidgeting

  211. the focus zoom in Iris. Well, Canon has made it possible for their remote controls now to control

  212. Iris. So now you can have an engineer in a control room helping set light levels. So even just that

  213. simple piece has changed things immensely. So it's, it's trending that direction as things get a

  214. little bit more friendly. Awesome. There you go. We'll link to some of these in the show notes and

  215. include some other examples for you as, as well. But I, and I love, it's, it's like, I've loved the

  216. cinematic look. What's interesting is, as I've been working with clients, they've got so much invested

  217. in the broadcast that they haven't been able to like take that jump. But for a church that maybe hasn't

  218. made that initial investment into broadcast style cameras, which is the opposite of cinematic.

  219. Um, you know, maybe it's, it's a good opportunity to get a more artistic feel, uh, with it. And so the depth of

  220. field and some of the stuff that we're talking about here looks great. So be sure to check those examples out.

  221. One other thing that I wanted to touch on, at least before we're still in the audio and the video

  222. side, before we get to audio, I talk about a lighting for video sometimes and like the, um, or our color

  223. temperatures and like the, the, the texts that I talked to, like it's, it's, they, they just, they can't,

  224. they can't comprehend, you know, a lot of, of, of what's in involved or, you know, I talk about having the

  225. same color temperature and you can't do like the white, white and the yellow, white at the same

  226. time. Cause the cameras, you know, freak out. It depends on how it's programmed. And all of a sudden

  227. people look like Smurfs cause they're too blue and they just, it's, it's, it's like foreign. Um, and,

  228. and if you don't know what I'm talking about, I'll link to very bad examples of, of what this looks

  229. like, cause there's some really bad church examples out there, but what are, what are some rules of

  230. thumb, uh, that you guys have, have experienced or look at, Hey, here's some things to consider when

  231. you're doing lighting for, for broadcast, you know, and, and the good news is this, this even helps

  232. if you're not doing multiple cameras, even one camera can, can benefit from this, but like lighting

  233. for, for broadcast using the backlights, how to do front light appropriately, how not to have shadows,

  234. like what are some things that, that you guys kind of consider, see what churches that are doing it

  235. well? Uh, maybe some things that, that you've helped with Steve on your side. What does that look like?

  236. Um, living as one guys, you want to start off with something? Sure. I mean, I can start off with the

  237. basics. I mean, the, uh, I mean, it's, it's important to have adequate surrounding lighting on your,

  238. your speaker. So a good stage wash, um, is just absolutely critical because if you look at a video and,

  239. um, they're not lit properly and you know, if you're, you're going to have to gain up the camera or make

  240. that camera more sensitive to the light and you're going to introduce grain and other artifacts in

  241. that image that, uh, just are not going to produce a good looking image. So having an adequate light,

  242. um, on that speaker, um, is, is absolutely critically important to, to affecting the overall look of that.

  243. Um, backlighting can add a ton of, uh, great, um, depth to the look of your video. So what we did,

  244. um, at my, uh, home church back at Chase Oaks, I used to do some lighting design for them. So we would

  245. have a nice solid, um, uh, stage wash across. So if he walks to the left side of the stage,

  246. there's plenty of light there. If he walks to the right side of the stage, there's plenty of light

  247. there. And then we actually had some movers that were moving lights, moving heads, um, that were

  248. mounted to the ceiling and we would point them down. They were probably about 15 feet behind the speaker

  249. for our particular setup and they angled down. So they gave him kind of a, the back of his head

  250. had some nice light and it lit up his shoulders as well. And that gave him a lot of depth instead

  251. of him looking very flat, if he only had front lighting. So a combination of nicely balanced front

  252. light where it's nice and even as he walks across the stage and backlighting to give it that depth,

  253. they're probably two things that I would definitely recommend for at least the speaking part of when

  254. you're trying to broadcast a message or a sermon. Sure. Backlight, I know plays, plays a big part

  255. in like I've, I've, I've seen situations where black backdrop pastors wearing a black jacket, um, and

  256. his black hair. And it just, he's, it's like, it's just looking at a face in a, in an undershirt

  257. almost, uh, basically is, is because there's no real separation. The white t-shirt he's wearing

  258. or the white shirt, uh, underneath his jacket is, is what's really driving the brightness.

  259. And everything else because it's, it's black is, is lost. So, so that, that backlight is, is key.

  260. Um, in, in, in context and in Steve, you know, like, cause I know you've got traditional fixtures,

  261. which are typically in, in like, uh, a yellow white, you've got the led and intelligent fixtures,

  262. which are typically more led blue, white, you know, what, what is that tension like when you're

  263. creating a broadcast environment for video teaching or for others? Like how, how do you use

  264. what, how do you regulate when to use what, where?

  265. Well, so I think, I think the interesting thing to note with that is that

  266. you want, you want all your light to be uniform. So at no point should you be mixing

  267. a daylight with a warm white, um, color temperatures in the same shot, because then your cameras don't

  268. know what to do. And you're, you're going to have Smurfette on one hand, and then you're going to have a

  269. really bad spray tan on the other hand. It's just, it's not going to blend well. So you need to pick

  270. one. Um, I don't know that it really matters from a broadcast standpoint, which one you pick because

  271. your camera can be shaded and colored to adapt to that for broadcast. I think the more important

  272. question there, you have to start with the live room itself. If you've got daylight white on everything

  273. on stage, but your house lights are warm white, you're going to have a bigger issue in the room and

  274. then fighting that. So I think, I think the decision starts with your live room and then make that

  275. uniform across the board. I think it's the easiest answer to that. Um, and then even light, um, on the

  276. stage and especially for the message and for any hosting that's done is make sure it's even, there's

  277. nothing more distracting. Again, we talk about removing distractions all the time, then some, a pastor

  278. walking across stage and getting darker and brighter as he takes each step, especially if the camera's

  279. panning along here with him. So even same color temperature light across the whole spectrum is

  280. key. Um, I perfectly, I'm personally, I'm a little bit more of a fan of the warm white because most

  281. environments, your house lighting is going to be a warm white color temperature. Um, I will say most cameras

  282. and technology play better in daylight, uh, just a blue color spectrum is more friendly. Um, but after

  283. having seen both, I'm a warm, warm white fan. Well, I was gonna say, we spent a lot of time having the

  284. conversation around the lighting to the speaker, but let's not forget that when we're talking about

  285. worship, we're talking about clothes, close up shots. An easy trap to fall into is let's bathe them in light

  286. too. But don't forget that shadow plays well into emotion. So just because we're talking about that, we want

  287. your speaker evenly lit across the whole spectrum doesn't mean it needs to look like the sun shining on the

  288. whole stage during worship. Let shadows play to emotion. Um, and then there's, there's different points of view on

  289. that, but don't be afraid of shadows when music's playing. It actually helps creating that story. Again, we're

  290. talking about storytelling earlier. It allows story to be told in those moments. Yeah. As a vid, I agree.

  291. As a video director, I actually think that the, it's two sides of the coin and that the rules that apply

  292. for video teaching during a pastor are the direct opposite of how the video teaching rules or how the

  293. video rules apply during worship. You know, if, if I'm looking at the frame in teaching, I always want

  294. the pastor in the middle, you know, keep the camera in front of him as he's moving across. You're keeping

  295. them in the middle of your viewfinder in the crosshairs. During worship, I would much rather have

  296. the, you know, the person that that's in focus, your, your, your primary person on the left third

  297. or the right third and using the rule of thirds. I'll, I'll put a definition of that in the show notes,

  298. but to create more negative space around the person to work with transitions and in pans and things like

  299. that, where you want that teacher to be as bright as possible. You really want the worship to be

  300. more dark, where you want it to be focused on the teaching. A lot of times in worship,

  301. you want to focus on the environment for some of that to convey some of the emotions. And so really,

  302. it's, it's two different sides of the coin and they're both necessary, A, to have cameras that are

  303. able to get some of the darkness, but can focus on, can handle, you know, the, the bright as well,

  304. that you want the encoder to be able to have stability going to both sides with that. And

  305. having volunteers that understand, okay, during worship, you know, I need to have, you know, this,

  306. your camera operators need to have this philosophy, but teaching's a completely separate thing.

  307. What are some examples of, of like overall, and you mentioned a couple on the 24,

  308. uh, 24 frames, but either of you, all three of you, who's doing this well, who should we be

  309. looking at? And we're like, Hey, there's a really good artistic worship angle. Uh, and there's a

  310. really good, uh, teaching perspective. Uh, what churches out there for somebody who's trying to

  311. figure out how to get started? Who should they be looking at?

  312. I love the point of you. I would say, uh, man, Red Rocks is for the worship.

  313. Um, they are just killing it. Um, I was talking with, uh, one of their technical directors the

  314. other day. Um, and I was really blown away that of, of how, of how he described it to me. He does

  315. both the lighting design and he is in charge of all the camera setup. And, um, he doesn't even have a

  316. shader, um, on their camera during worship. He sets all the lights and all the cameras at a single

  317. setting on the aperture, basically how much light is coming in on the camera. And it never changes

  318. during worship. Um, and if you look at that video that the producers, they're using, I think Canon

  319. C200s, those, those cine cameras with, uh, the nice shallow depth of field lenses. And, uh, I mean,

  320. wow, it is, it is an amazing look when you look at their video. So if you can check out worship for

  321. Red Rocks, you'll be amazed. Um, and then I would say if I had to pick one for a message,

  322. I would probably say Life.Church, um, the Craig Groeschel, um, book that he has on that slick

  323. stage and they do lighting so well. Uh, that's, that's probably the one I would say for the messages

  324. for me. This is an intense IMAG one too, speaking directly. Yeah. He does a great job of speaking

  325. to the audience on the count of cameras too. Yeah. One, one of the things that I love and I,

  326. and I've heard this, I don't know if it's still true, but I know it was at one,

  327. point like the cameras at Life.Church are like in row three or row five, right there. They were

  328. pushed very much up because there's, and, and when I'm coaching, you know, preachers and communicators

  329. on video teaching, it's always, you got to remember past, there's more people on the other side of that

  330. lens than in the physical room. And that's so hard for like the average pastor to really connect with

  331. because that pastor, that communicator has been trained for 20, 30 years preached to the room and,

  332. and, and you're, you're training these, these, these teachers to learn. It's not just

  333. the people in the room. There's more on the other side. And as you're looking at multiple campuses,

  334. as you're looking at church online, as you're looking at, at audio podcasts at, at, at YouTube

  335. and sermon archives and all the different distribution points. Uh, and the majority of

  336. churches, it's a fact. There are more people on the other side of that lens than, than actually

  337. physically in the room. So, so that's, that's great stuff. I've, I've liked elevation and how they do the

  338. teaching. Uh, but what's interesting is that it breaks every rural rule, R U L E rule known to

  339. churches. Like you, you're not supposed to show the audience, you know, they do the over the shoulder

  340. shot, um, to show the audience over. Um, I mean, I'm just blanking on the pastor's name. Who's the

  341. pastor there? Steven Furtick, uh, Furtick. They're over the shoulder on Furtick to show the audience.

  342. You always want to show the pastor's face, but they're doing over the shoulder. You can't see his face.

  343. It's like all, all these preconceived norms that started with, you know, Groeschel that started with, uh,

  344. uh, North point way back in the day with North point video teaching roles, which is

  345. where I learned 12, 13 years ago on how to do video. Like he just like trashes all of it.

  346. Yeah. He runs everywhere in the whole stadium. Oh yeah. And, and it's like, but it's, it's,

  347. it's, and maybe this is me because like I said, I'm an old fogey, but it's breaking all those roles

  348. to me that makes it so, uh, exciting and engaging. Cause I'm like, he can't do that.

  349. Oh, look, he just did. He can't do that. He can't show the audience that way. And then all of a sudden

  350. he is. And I'm like, Hey, this isn't really, isn't that bad. And so not to like separate from

  351. the way everybody else is doing it, but that almost makes it exciting because it's unique in that.

  352. And I honestly, I get that same feel when I look at the cinema, the cinema cameras and worship,

  353. because I'm like, it's so it's unique in that there's not tens of thousands of churches doing

  354. it on a major level. It's a very small percentage getting into that space that really makes it

  355. powerful stuff. All right. So let's, let's talk about audio because audio is, is one of these areas

  356. where people have patience when it comes to video. Uh, there's a miscue, there's a miscut. Um, something

  357. doesn't look quite good. They're going to give it patience because they, they can hear it and they

  358. can understand it. But if it doesn't sound good, if you've got a bad worship mix, if you've got

  359. a teacher who's cutting in and out, uh, the mics dropping out, like they're not sticking around.

  360. Um, and so an online mix is, is so important. So I'm a church that I've been doing an ox out of the

  361. board or a matrix out of my soundboard straight to the camera. The house mix has been broadcasted out

  362. and there's nothing. We talked about this earlier. We talked about it last week. There's nothing wrong

  363. with that. However, there's an opportunity to expand and to get better. So Steve, just kind of like,

  364. let's define it. If we wanted to go from a one mix to like a two mix where now I've got a separate board,

  365. got a separate engineer, like what's a two minute explanation of how to do that?

  366. A split honestly is, is the easy answer. So you need to have some kind of split

  367. that allows you to have a second console to access all the audio inputs that are available to your

  368. console for your house. Um, that can take one or two ways. That's an analog split going completely

  369. old school where you've got something that's giving doubling all your inputs or so you have one for

  370. each console or today's day in the world. You have a lot of digital snakes that allow one console to have

  371. access, um, to the inputs and then another console to access those inputs as well. Uh, so it just kind of

  372. depends on which console you have and which console you want to utilize for your broadcast mix. Um,

  373. but being able to split audio out is the key. If you're a podcast console.

  374. Yeah. I know, I know I've, I've had this conversation before and I always get a different opinion back.

  375. Is it important that both consoles for online and house are the same? Like, do they need to be

  376. identical or can it be separate? What are some of the pros and cons of that?

  377. Uh, so the pros of them being identical is if you're running volunteers or you're hiring in audio engineers,

  378. um, they can then either run the house mix or run the broadcast mix. So you have one set of training

  379. principles in existence. And if it's a console, like a Yamaha, like a, uh, Digico where they can do, uh,

  380. gain sharing off the, um, stage box, then it's extremely crucial and money saving at the same time.

  381. Um, so it's, it's extremely important. Now, if that's not your goal, um, then it's not as important.

  382. If you're paying folks and you're paying guys always do broadcast and you're paying guys always

  383. doing front of house, it's very different. Um, if you've got a volunteer, that's a recording engineer,

  384. it might be easier to stick him on pro tools and he might be able to do it quicker, um, off that.

  385. And then you actually have to buy another console surface. You're just buying a digital input box. So

  386. my opinion, it's extremely important, but it's not a one size fits all either.

  387. So what kind of space do we need if, if we're trying to set up like a studio to mix from,

  388. are we mixing from like in-ear or not in-ear headphones over ear? Are we mixing from

  389. near field monitors? Like, like, what do you recommend kind of conceptually if we're really

  390. creating a separate mix desk for this, what types of tools does a volunteer or a paid person need to

  391. actually mix in this area? What do you think, Steve? So I would say a standard size office. So

  392. you're talking maybe 200 square feet. Um, that gives you enough space to add some acoustic.

  393. 200 square feet. What kind of office are you working in?

  394. Holy cow. That's awesome. Good for you, man. I'm kidding. All right. Keep going. 200 square

  395. feet. Go for it. Keep talking to me. And then the near field monitors is honestly the easiest way to

  396. do it. Um, you can get really tricky and have a couple of different types of monitors. So that way

  397. you can kind of average your mix out. You can simulate, you know, computer monitors or you can simulate

  398. car stereo. Um, but you just want to find yourself a decent pair of near field monitors to mix to,

  399. um, get them tuned for the room acoustic treatment for the room and then rock and roll.

  400. So tell me this and let's just open this up to everybody. What is the difference? Because some

  401. of these people, you know, what, listening to this broadcast are probably saying,

  402. but it's the same service they're mixing. Like, how's it, how's it different? So how does a mix for

  403. the house differ to the mix that we're hearing online?

  404. Wow. So that, that is a, that is a bit of a loaded question. Um, because in this day and age with digital

  405. consoles, um, you have a lot of churches that don't have a separate broadcast booth because let me

  406. caveat that they've dialed in the sound of their rooms so tightly and had the PA tuned so nicely

  407. that the mix that they're sending the PA is good enough for broadcast. So watermark, um, they are

  408. sending the house mix to broadcast these days. They have a full broadcast suite. Um, but they are

  409. utilizing what's coming off the front of house console because it is fabulous. Uh, Andrew Stone,

  410. um, church on the move. Uh, they run a, uh, program called mix you. Um, they actually are big proponents

  411. of get your, get your house mix set up really well, get your PA tuned really well. And then you don't

  412. need a separate broadcast suite. Um, so it's, it's kind of a loaded question on how it's different because

  413. if you're doing it right, it shouldn't be, uh, in theory, you should be able to mix one place and

  414. it's the same as the other. Um, all right. So you, you just, you just, uh, you just threw something

  415. back at me. Let me throw it back at you. This is great. I love it. So give me three things to improve

  416. to do it right. So we're not doing it right. I have to have a separate mix. What are three things

  417. I need to improve on? What are the top three things to work on so that my front of house mix

  418. can work for broadcast? Tune your PA, get your PA tuned extremely well. So that way what you're

  419. sending out of your console, if you were to record that on a CD mix, and if you were going to listen

  420. through with the PA, you would not be able to tell the difference between what you're listening to in

  421. your car and what you're listening to in the room. Now we can all agree that's never going to happen

  422. because I've got bigger subs in my worship center than I have in my car. Uh, most of us don't have

  423. subs in our car anymore. Um, this isn't the nineties. Um, now tuning, tuning is a big piece of it. And then

  424. it is having someone consistently mixing in that room that has a good feel for what's happening. And

  425. that requires a lot of effort and a lot of craft and a lot of work. Um, and, and that's what's going

  426. to be required to achieve that. Uh, so tuning, um, a lot of effort by the engineer into listening

  427. to his mix, uh, and playing it back. And then I would say the third thing is, is output processing.

  428. Uh, today's age, almost everybody has some form of plugin, whether it's waves, whether it's the

  429. Allen Keith consoles that have their indoor processing. And a lot of what you're doing

  430. there is just setting broadcast safe levels. 90% of issues in audio online usually come from clipping.

  431. You know, someone blowing out the audio and it just fuzzing out on you.

  432. Yeah. Two other things that I, I was thinking about loudness. There's something called loudness

  433. that is actually a standard, um, in TV that, um, basically the history of it was, uh, commercials

  434. would come on and they'd be way louder than the TV program. And it's because they wanted to get

  435. their attention. They, they didn't want you to tune out. And so they would come on and they crank

  436. up the volume as much as they could that they were allowed to, to get it to the broadcast network.

  437. And then whenever it transitioned, it was just like, whoa, why is that commercial so loud?

  438. So the FCC put out a new law about loudness and it's a, it's basically a metering of volume

  439. or the average volume over time. And, um, so monitoring that for your online audience,

  440. making sure that your worship is about the same as your speaker. When it comes to overall loudness

  441. is really important, especially when you're talking about playing on smaller TVs with smaller speakers,

  442. huge changes in volume are going to be really inconvenient for them because they're going to

  443. constantly have to, um, adjust their volumes. That's probably one of the other things to really

  444. think about is monitor the overall loudness of your feed going through online stream.

  445. And so let me, I'll, I'll, I'll tag off that all by saying, here's the pro tip. Um, if,

  446. if you're in a situation where you have to use one console, um, and you don't have the space,

  447. resource, whatever to do a whole separate broadcast mix by a waves LV one mixer, bus out your worship

  448. mix, your pastor mix, and your audience mics mix, and then use that LV one simply as a matrix mixer

  449. to do that loudness metering, to do that shaping, to set your levels and you will be a happy camper.

  450. That is probably the easiest and most cost effective way to do it. Um, it can live in a rack in the

  451. control room. You can have someone over there that can just monitor and check those levels. It's

  452. probably the easiest way to accomplish that. Um, and then keep your audio engineer in the house,

  453. focused on the mix in the house. Hey, so this has been a great conversation. Um, I, I love the

  454. the production aspect. I love the video aspect of what, of what church online does and the ability

  455. for us to step up to maybe improve some things. Um, this is, this has been a great conversation

  456. in the show notes. We'll have, you know, lots of, lots of these resources. We've talked a lot about

  457. a lot of different churches that are doing some of this stuff, which is good. I've often wondered this.

  458. So somebody mentioned, and I forget if it was Steve or, or Colin, but we talked about mixed you,

  459. which is a resource for the audio side of the equation. And by the way, that's a phenomenal

  460. resource. Definitely check them out. If you haven't great for churches, great for volunteers,

  461. you know, dive all into that on the video. Is there a mixed you equivalent on the video side?

  462. Has somebody doing something? Are they exploring that space?

  463. Not that I know of. I second the recommendation for mixed you. Do you know one?

  464. No, there needs to be.

  465. Yeah. There you go. Some opportunity.

  466. Yeah. You know, like part of me in the back of my mind, I'll say this on podcast. I don't care.

  467. Part of me is like, why don't we just do that? But I don't have time.

  468. Anybody out there who's wanting to do like a mixed you thing for video,

  469. I have several churches right now who will sign up for that in a heartbeat to, to be

  470. some of your first customers to, to make that happen. Because as the church continues to grow

  471. and expand more multi-site, more church online, more churches are going to be wrestling with this.

  472. They're going to look for that. So, hey, podcast listener out there who's struggling to find what,

  473. what you need and where God's leading you and calling you and you're good in video. Hey,

  474. I just gave you a business. I will, I will charge you 5% commission. So you can feel free to write

  475. that check to the church digital, mail it to me. And I thank you in advance for that. Hey,

  476. so this has been a great show, man. Thanks, thanks for this. Steve, we'll just, you know,

  477. wrap up any, any closing thoughts, 20, 30 seconds as we're landing this plane.

  478. Yeah. We've talked about a lot of stuff that can seem intimidating. So if you were the church that

  479. is wanting to get into this, it's, it's, it's not that intimidating, be thoughtful about it,

  480. be intentional about it and take your time getting into it. The reach that your church will have by

  481. doing this is going to be amazing. The impact that you're going to have long-term is going to be

  482. amazing. You're opening the front door for so many people. Um, so do it, take a step at a time, um,

  483. and then partner with folks that have done it. Um, don't operate in a vacuum. Don't do it yourself.

  484. Uh, lean on resources and people who are available to help you.

  485. That's awesome. Was that a cat or was that your kid?

  486. That was your 18 month old. I was about to say, I was like,

  487. Steve doesn't have a cat. So I'm not sure what's going on over there. That's awesome. I miss your

  488. kids, man. Steve and I have gone way, way back. So that's good. Colin, Paul, hey, as, as we're landing

  489. the plane, any, any thoughts? Yeah. So we've thought a lot about, um, the audio and the video part,

  490. but not on the experience side in terms of what is the quality of the video, like in the actual,

  491. you know, buffering, et cetera. And I think is like your church online grows up as you get to the next

  492. level. Um, oftentimes church tech directors, we were, we were in that position. Um, you know,

  493. they get emails from people having problems, um, but they're so busy that it's so hard to deal with.

  494. Um, and so one, I second Steve's encouragement that if you're putting content out there,

  495. it's better than nothing. People are coming to Christ through it. My family came to Christ through

  496. your church online, big believer in it. So it's better than nothing. But on average,

  497. like 29% of people leave when they see their first buffering wheel. Um, and so I would really think

  498. about, Hey, what's, what's, what's the best technology, adaptive bitrate streaming, et cetera,

  499. stack that you can use because that like, um, and that's that 29% of people that leave is a significant

  500. buffering wheel of like five to 10 seconds, whatever. Um, and that's in all industries, um,

  501. including sports, which is most of the online live viewership. So it's probably, it's probably

  502. greater than that if in the church world. And then 54% of people leave in the second buffering wheel.

  503. So you'll see that, um, when you look at your analytics of people dropping and, um,

  504. they can tolerate local quality, like with a lower, um, bitrate. Um, and if you don't know what I mean

  505. by that, it's like, you know, you have 1080p and then all the way down to 140 with most providers.

  506. So having, having those options is very, very important for your viewers. Um, and we'll

  507. generate a lot more repeat views so that your analytics doesn't tank over time and it actually

  508. grows and it's not a frustrating experience for them. So that could be a whole podcast in itself

  509. on quality of experience and how to make that, um, the best experience it can so that you have repeat

  510. viewers and people that aren't annoyed with your stream. Cause if they can't watch it audio and

  511. video quality doesn't matter, you know, it's, it's the, and it's still audio and video quality,

  512. but how many cameras you have doesn't matter if they're getting a buffering wheel. Um, so I would,

  513. um, and that technical term for it is QOE, which is quality of experience. And that's a great thing

  514. to research. Well, I think for me, uh, I would just say, uh, just to, to tag on a little bit

  515. additional to what Steven said, you know, or encourage them is, is you focus on, you know,

  516. incremental growth, you know, pace yourself, uh, don't try to do everything at once. Cause that

  517. could just become overwhelming and not enjoyable. And you could make, you know, way more mistakes

  518. than you would need to. Um, so, you know, most, most healthy growing paces, you have periods

  519. of growth and then you have periods of stability, making sure and ironing out all the, all the bugs

  520. and the tweaks you, um, have encountered. So I would, I would, uh, just encourage you to definitely pursue,

  521. um, improving what you want to do, but don't try to do it all at once. Just make sure that incremental

  522. and plan for the longterm, you know, partner with people who are, um, who are not going to go away,

  523. you know, quickly. And, um, and if you, when you're trying to climb a mountain, you do it one step at

  524. a time. So just be, you have that mindset. Don't try to jump up in one giant leap. So.

  525. Yeah. We had on, uh, in episode five, we had on, uh, David Erzy, who's man, I'm blanking at the

  526. church. He's at, he was formerly with Seacoast came in. Um, I'm, I'm going to fail at the church

  527. right now cause I don't have it in front of me, but when he came in, he, he was evaluating the

  528. online environment and they were doing all sorts of stuff and they were all over the place and there

  529. wasn't an infrastructure in place at all. And one of the things that he talked about in the podcast is,

  530. is he stopped everything and said, I'm just broadcasting one service, even like Facebook,

  531. multiple chops, you know, social, different social media networks. He's like, let's,

  532. let's start with what's reset. Let's start with one and let's build from there. And he talks about how

  533. resetting really allowed him to, to build a healthy infrastructure instead of feeling like he was

  534. drowning all the time with information and stats and not really funneling them into a discipleship

  535. pathway or, or, or what you have on, have for you on, on that line. So that's, that's very good feedback

  536. by, by the way. And we didn't, we didn't really park on this much at all, but in context of, uh,

  537. living as one, uh, of how they're providing a solution from a broadcast perspective, portable

  538. church, uh, and, and how they're like these guys, both of these, all three of these, but both of these

  539. companies, both of these individuals are phenomenal in how they're resourcing church, the big C church

  540. and helping them do ministry, uh, in today's modern era. So if you're looking for plug,

  541. if you're looking for insight direction, if you need help understanding this stuff, um,

  542. I cannot think of a better company to connect you with on the encoder and the decoder side

  543. than living as one. And when I work with churches, uh, especially ones that are doing multi-site and,

  544. and even as they're growing and expanding more, uh, more product, I cannot think of a better company

  545. to partner you with than, than living as one. And, and those of you that are, oh, I've got a client

  546. who's launching a multi-site in 2019 in the fall. And I picked up the phone and called the only person

  547. I knew how to speak to in context of this. And it was, it was, uh, Steve over at portable church.

  548. So yeah, I don't do a lot of endorsements. I don't do a lot of, of commercials. And I don't

  549. even think if I can legally do this, it's my own podcast. They can't arrest me. Right. So at the end

  550. of this, the people you want to talk to, if you're in these areas are definitely these guys. Hey, uh,

  551. living as one skies, where can they find you on social media?

  552. Yeah. We're on Instagram and Facebook. We're not on Twitter. Um, but yeah, website's great too,

  553. or just email us living as one dot. Living is one streaming on Instagram.

  554. And, and we are not confusing that with a marriage seminar, although that's the best

  555. line I've heard. No, we're not a marriage seminar. We're actually a streaming service.

  556. Hey, Steve, how can people connect with you online? Uh, you know, the easiest way to connect

  557. with portable churches, uh, check out portable church on Instagram and on Facebook. We have a

  558. lot of content out there as well as some pretty cool new products that we're rolling out. Uh,

  559. easiest place to connect there. And then I'm on Facebook at Steven, facebook.com/stevekaminski.

  560. Uh, feel free to hit me up and, uh, reach out to us, uh, through our website.

  561. Awesome. Hey, uh, so for Colin, for Paul, for Steve, my name is Jeff Reed with the church digital.

  562. If you've not subscribed to this podcast, subscribe now, write a review, say something nice,

  563. share it with a friend, check out the show notes, hit me up on social media at dear fed,

  564. which is weird, but it's Jeffrey backwards. D E R F F E J. Like I said, it's weird. Just get used to it.

  565. Hey, so for all of us here at the podcast, thanks for joining us and we'll see you next time or hear

  566. you or you hear us. I think that's better. You'll hear us next time on the church digital podcast.

  567. Thanks everybody.