Sermon
EP049: Aaron McClung & The Why of Personal Mission
Publisher transcript
Transcript
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Episode 48 of the Church Digital Podcast. Jeff Reed here once again, and I'm excited for this
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podcast, at least as excited as I can be, considering I am very, very sick. Yeah, it's
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been a rough, it feels like it's been a rough 2020, just the entire house seems to be individually
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getting sick one after another, after another. But I've had my stretch a little bit this week,
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and I've been coughing a little bit, actually a lot a bit. I may have lost a lung somewhere
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around this week. So if you, in fact, if you do have a spare lung, feel free to hit me up on social
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media, DeerFeg, I'm on all the platforms, and let me know that you have a spare lung, and we're going
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to figure out how to, I can get it, because I'm probably going to need it the rate that I'm going.
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So, but we have an awesome podcast for you. So here's where we are. We're pausing from technology,
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we're pausing from a Church Online talk with this podcast in particular, because, well,
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technology is the means to the end. It's not the end. The end in our situation is gospel. And a lot
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of the gospel is getting people to understand who they are in Christ. And so to have this conversation,
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we're going to a technology guy who's kind of being pastoral, because, hey, technology guys can be
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pastoral too, right? Like, that's a thing. We talk about that all the time. It's okay for a technology
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guy to be pastoral. So here on the podcast, we're bringing in a good friend of mine and a guy that I've
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enjoyed working with in the past. His name is Aaron McClung. He runs a company literally called AM. And
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they are a digital company. They do a lot of website design, graphic design, branding, marketing, like the
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whole gamut. And this particular company, like I've worked with a number of church staffing, multiple
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projects over the years. I consider them friends. I treat them like family. And when I work with them,
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I treat them like a staff member. They are that closely integrated into my life and my projects. I
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could not imagine doing church ministry without them. And I don't, I honestly don't know that I could
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give a better testimony to them than that, as this podcast is not about the tech. It is all, it is all,
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it is all about the individual. You see, there's a thing here with the discipleship. And really,
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this is the core that I believe will help church online be effective. It's not the new church platform.
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It's not the new tool. It's not the new toy. It's not another feature. It's understanding that our job
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is to help people understand personal mission. And what's interesting is Aaron has really kind of
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figured out that even more than just church online or even church attenders, churches, organizations,
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businesses, like there's a lot of people out there that don't understand the why for themselves on an
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individual level or even the why for themselves as a business. And so Aaron, you know, who has guy who
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has been starting to, well, you know what, I'm not even going to tell the story because I want Aaron
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to. So here's what I want you to do. Listen to this podcast. We're not talking tech. We don't need to
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talk tech. The podcast you need to hear is the one you're about to hear right now. So you got Aaron
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McClung, president and CEO of AM and myself, Jeff in the church digital in a podcast episode that I am
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calling the why of personal mission. Okay, everybody. Here you go. Yeah. So my name is Aaron McClung.
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I live in Hearst, Texas, currently. I grew up in Oklahoma. I grew up going to Baptist churches and
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spent a lot of time in that world. And God called me and saved me from age of five at a BBS. And so
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ever since then, I've been just trying to follow him and in the ways that a child can all the way up
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through growing up and just always felt a sense that God has just called me to serve him. And I didn't
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always know what that looked like. I didn't have the typical pastoral personality, as you'll probably
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find out shortly. But wasn't always the guy lighting up the room, if I could say it that way. But I
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always felt like really strongly that I wanted to serve the Lord. And so going through college, I
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decided to, there was a ability in design and graphic design and creativity. And so I felt like that was
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something I needed to do. And I started to look into that and realize that I was gifted in that and had
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ability to help people understand concepts visually that are easier said in pictures than in words
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sometimes. And so as I explore that, I realized that that was exactly what I was supposed to be doing
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and got through college and went to immediately started working at a church as a graphic designer.
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And so not in that long after that, I opened up my own business doing that helping ministries and
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churches and businesses, as well just, you know, get the message out with clarity, and creatively as
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possible. And so that's what we've done for now over 20 years.
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Yeah. So what year what year did you launch your the the agency? Or what year were you on staff? Kind of
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like, put that in context? Yeah. So in 1998, I started doing any freelance work in college for some
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ministries, worship leaders, things like mostly like CD covers, things like that was a lot of that
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like Disciple Now, curriculum covers, things like that. So yeah, and then I worked at First Baptist
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Ulus from 1999 to 2001 here in the DFW area. So and then started awesome.
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Yeah, I was doing 19 actually 2000 99 I graduated from college and right out of college I started a web
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design company called eBeliever. And I was actually in Fort Worth, you were on the Dallas side. So we were
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like literally contemporaries in the same, you know, territory. And obviously, a am you guys have been far
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more successful than my little business was. But it's just like those those days of web design and
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graphic design, man, those those were rough days. I don't know if you ever gone back like 20 years ago,
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kind of look back at the old work. And it was, I mean, I can remember talking to a pastor and I was my
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company eBeliever was doing web design for churches. And I distinctly remember this, I was talking with a
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pastor in Arlington, Texas. And the pastor looked at me, the year was 2000. And he's like, why would I pay
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you money to build me a website when my 10 year old son can do it for free in Microsoft front page.
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And I was like, well, if you're happy with what your 10 year old son can generate in Microsoft front
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page, then you and I really don't need to talk. And but that was man, like, remember when like flash was
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cool. Like that was like that flash opening. And then you'd have to have the flash navigation. And
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like that was like the best thing ever. We've come a long way since then, man.
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Yeah, things have changed quite a bit. But the it was always fun to do the flash websites. There was
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just like, as a creative, it was like this open canvas that you could do all this amazing things
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with and you had no accountability to whether it had to work on a mobile phone or any of that kind
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of stuff. So things have definitely changed. But yeah, it's been yeah, it was just the only thing
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you had to worry about was the desktop experience. There was no mobile phones. There was nothing. It
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was just just give me the desktop. That was that was easy. Things have I guess have gotten a little
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more complicated since responsive and you know, Apple decided to boycott, you know, flash and all that
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fun stuff. One of the things and I love am and we were I was talking about this with with Aaron
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and off air like I just I've managed to really utilize this this company a lot and I've seen
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them come into very bad situations where websites were failing and code was crashing left and right
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and have really kind of depended on this company to get us out of bad situations. And so as much as I
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can like an endorse a company without endorsing actually, it's my podcast so I can do whatever I want.
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You know, I just I really love working with these guys and seeing the heart for ministry that they
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have beyond even just the website. It's it's more of they really have a heart for doing what's best
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for the ministry, the church, the experience that the least in context of me that I've ever worked
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with them on. And it's really it's this this heart that I wanted to bring Aaron in to really
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dive into it because their their companies pivoted a little bit, I guess would be the word. I don't
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know if pivots the right word, but there there was a there was a change in philosophy that at least
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that I've I've seen from the outside over the past year or so. And I really wanted Aaron just to kind
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of talk about this because I'm excited about how this impacts individuals and how it can help
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organizations and churches achieve much higher clarity. And so Aaron, man, why don't you just
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talk a little bit and tell us a little bit about this overflow, kind of what it is and then how you
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as an organization, how you got to this place where you realized you needed to pivot.
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So we have a new we call a signature process that we call it overflow. And so the idea is that your
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brand or your culture, your organization should communicate your story basically out of the
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overflow of your heart, like Jesus was talking about, for people, it's like out of overflow of
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your heart, your mouth will speak, but we believe your brand will speak from that. And if you can speak
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from the core of why you exist, what's your call to what's your unique story, that that's going to be
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the meaningful connection point that people are looking for. And that's how they make decisions
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on what they buy or buy into. And so that's, that's the general idea of it, of the backstory
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and the name, but what it is, it's basically a branding process starts with discovery sessions up at
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the front of it and really digs into the core existence of why the organization is there, whether
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it's a business or a church, there's an origin story and there's, there's leaders there that chose to
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be there. They're leading the organization and they typically have a vision that God has called
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them to. And so it's, it's uncovering that it's clarifying it. It's using our agency skills, but
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also trying to, to get to the place where it's articulated clearly and well, and all the story
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that you're having as an organization, all channels, all, all, you know, every opportunity that you can
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communicate is going through the filter of what that core purpose is. And it's, it's smarter,
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it's trying to be smarter than just talking about what's in house, but really the why.
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And so that, cause there's science behind that. There's the millennial generations changing,
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everything's changing about the way people buy into everything. And so they want meaning and they
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want impact. They want to know that they're buying into a story that they can put their time and their
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dollars into, and it's going to making lives better. And so that's the story. We've got to go in and find
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out what is unique about that company, that organization, and then build a story around it. And so I had to go
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through the same thing. So, uh, doing this agency life for over 20 years, we're on our 22nd year now,
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I think, um, depending on how you do the math, but that's, we, the first deck, two decades of that
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was just doing good work. Like that was the bar for what success was. It's like, uh, I didn't have a
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vision. I didn't know having this great business model plan in place. I was just trying to do good
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work with what brought us and be fair to our employees. To me, that was enough. That was
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enough to make me want to do it and, and, uh, do a good job. And, um, however, about a couple of
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years ago, God began to change the conversation with me to something else. And so it was like,
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where are we going with this? I started to see that the industry is changing. It wasn't, you know,
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like you said, it's always, you know, there's always some cheaper, faster way to do websites or
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whatever. And so it was, that may have grown us, but that wasn't clearly wasn't going to,
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you know, that could be the thing to take us to the next round of the next 20 years. And so
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I started to wonder what the answer was. And so for the first time ever, I was like, well,
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where is this going and what do I need to do? And I really didn't even think about asking God about
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it, to be honest with me, first of my whole life, but I didn't really know to take my business to him
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in that way. And so I always knew he was kind of watching out for me and trying to take care of me
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because he cares about me, but never had the kind of relationship to where I was asking specific
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questions and expecting him to lead me. And so that had to happen through those couple of years.
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And so as I, as I dug more into that, I started to realize he does have a purpose for me. He has
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a gift to me for a very specific thing. He does want the business to be his, and I'm just a steward of
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it. And that I can reach people through it. And that there's way more meaning to be shared and to
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be attracting our team to, and digging it. Like I said, I wasn't, I never saw myself as pastoral,
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so I didn't really even try, honestly. But the more I dug into that, the more I realized that,
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no, that God wants me to help impact our staff in meaningful ways. But there was, they needed a
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story to connect to, for that to be meaningful. And so went through a whole bunch of that. But like I
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said, I had to start with me. And then once I did that, and I started, God gave me a specific vision
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on how to do this agency thing differently. I had to dig into how to do that. You know, months later,
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there's now a literal process for it. It's got a name, it's got steps. And we're doing that every
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day. And it's made a world of different work. So let me, let me pick in, and I don't want to get
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overly personal, but I'm just curious, because, you know, I get asked all the time, you know,
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Jeff, are you pastoral? Do you consider yourself a pastor? And I kind of, kind of just put my arms
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up in the air and it's, I don't know, do you consider me pastoral? Like, but you're, you're
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a tech guy. Like what, what, how do you, how do you leverage tech with, with being pastoral? And I'm
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like, cause I work with tech to be pastoral with people who are in community. So I, I'm just curious
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because you're, you're asking and you're saying things about helping people realize, and we'll unpack more
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about this, but there's this tension of, you're not, you don't consider yourself pastoral. Why
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is it just in your personal journey? Well, it's been the thing that you're like, I don't consider
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myself pastoral because of this.
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Well, I'm highly introverted. So it's like, I'm always the quietest person in the room. I'm not
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usually the one to kind of lighten up the room and making everybody feel comfortable. It's like,
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I'm usually just trying to hide and not be noticed. And so, but here I am running a business
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with 20 plus employees and they're all looking to me for vision and they want to be inspired
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to work. And so, and they should be, and they should show up to work every day with something
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where they know that something, a life is being changed and they need to know how they're doing
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that. Cause that's what we're designed to do. We're designed to, you know, connect with
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others because that's what the image, the imprint of God in us is, you know, his, that's what
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he does. And so, um, that meaning that we're all looking for, they're, they're looking for
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it from their workplace. And that's, that's something that's changing, I think. And so, um,
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I didn't, I didn't recognize, uh, that I, I guess, you know, you go through spiritual gifts
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tests, you do things like that, try to figure out, you know, God, I know you've got a ministry
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purpose for me. Um, and, uh, I, I know the general callings of making, uh, disciples and,
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uh, helping other people applies to me, but you know, how do I do it? And so, um, how
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do I do it at work? How do I shepherd this team? And I never realized that I could do
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that. And so the more I've gotten to understand myself and do, do self-assessments, do things
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like that, the more, uh, tried new things, the more confident I get. And now I do realize
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I can impact people. And it's, uh, it's just like a different world here in our company,
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even just our, in our, in our company, it's just like everybody's, we now have processes
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where everyone in the company understands how to under what their purpose is, like literal
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processes. And so that's changed everything for us, helping people, you know, feel valued.
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So, yeah, I, I think the defining the why it was funny, you made an off comment about blaming
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the millennials, or maybe you just said because of the millennials, I would kind of blame them
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a little bit, but honestly, like for me and I'm 42 and I've had this conversation in context
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of the podcast as well. Like it, I almost feel like I went through a midlife crisis a couple
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of years ago where it was, all right, so I've been doing this thing, you know, to, to your
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point, you were using the language, um, you're doing the work. And, and, and a couple of years
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ago, I really just came to this place of, why am I doing this? Like, what's the, what's
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the overall purpose behind this? And is the way that I'm doing it, is it, is it the most
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effective? Now for me, my, my, my end game, my goal was, was discipling people and helping
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people understand God's purpose. Uh, and, and for whatever reason, I really feel like
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my, my calling has been in that, in that digital scope. And so this midlife crisis that I was
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on made me pause and kind of evaluate, okay, do I, am I, am I called to do it this way?
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Is this the best way what I'm doing it? Are there other ways to make that happen? And
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that really started wrestling with my, my overall purpose. And as a result of that, honestly,
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in my track record over the past couple of years of show, God, God took me down a road
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that, that I didn't necessarily want to go down. And all of a sudden I'm being connected
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because he's in control. It's not me and my wishes that I'm getting, being connected
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into relationships and in purposes and, and connections that, that I've never dreamed that
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I would be a part of doing things for the kingdom that I never imagined even six months
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ago, how things have pivoted and changed so quickly. But it's amazing when, when God's
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in control of that. And so it's exciting to me because through your organization, through
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AM, man, you're, you're literally helping people, you're helping organizations, you're
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helping churches like wrestle with some of this stuff. What, what stories are you, are you
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hearing? What stories are you seeing as you're helping churches wrestle with their, with their
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purpose, with their why?
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Well, it's, it's a, it's funny because we talk about the why of a church and almost all
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people think, well, aren't, don't all churches have the same why? Like, aren't we all on the
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great commission and doing those kinds of things? And so it's a great question. Um, I think
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I typically, or I'm like, well, do you have, I mean, why are you at that church? Like, right?
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What is God, what's the vision and what's the calling he's called you to? And as if we,
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if there's not a unique calling in a, in a local body, then, um, why don't we just shut
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the doors and go to the one down the street? So obviously we know there's a unique thing
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there, but the church hasn't necessarily done a lot of work in trying to figure out what's
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unique about it or what, uh, what is it, what are people, and on top of that, what, what
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do people, why do they make decisions today and how, how has that changed? And so, um, what
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are, like you said, the millennial generation, the ones after that, what are they looking for
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and how are they making decisions? And the church has to wrestle with that, um, and make sure
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that their branding and marketing is telling that story well. So we are seeing that, um, we
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do dig into these processes and what we're finding is that they get really excited when we
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get into helping them uncover what that's going, what that is. It's like, it's really
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fuzzy for churches. It's that to begin with, it's like, you know, they're skeptical maybe
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that there is something unique to say about them, but man, there is. And so you start to
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help them uncover that. It's just like, I've seen so much joy and just like clarity. It's
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like, ah, because a lot of times they work with consultants that, uh, you know, you might
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hire a consultant to help you figure out what your value statements are, your purpose statements,
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those kinds of things, but they're typically not creative agencies. And so the, um, I actually
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don't know of any other ones that are doing what we're doing, but there's not, there's
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not one that's can do both at the same time. And so that, that means it makes it hard for
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like a typical consultant. It's hard for them to visualize it and bring it to life and show
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a church or any organization what it looks like. They can speak into, they get to what it is,
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what, how do you word it maybe, um, what's important, but having a creative agency come in
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and just like do all of that with all the skills that we have at the same time and visualize
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it. And they see all of it at the same moment. It's just like eyeopening for them and encouraging
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and exciting. And it just infuses energy into the whole organization.
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Yeah. You know, I can tell you being a guy that's worked with creative agencies, being a
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guy that has run a creative department, uh, a couple of times in a church, like I understand
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the, the, the joy of working with an organization that has clarity. I understand that. I don't
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know that I've experienced it a lot because a lot of times you don't, you don't have that
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clarity. Um, one of the things that I love about this story is you're taking the time, not
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just to create the graphics, to create the ad campaign, to create the, the, the movement
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that whether it works or not, I don't care, man. I'm just, I'm just, you know, cash in
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the, the, the invoice to check when it comes in, you're helping the organization get its
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ducks in a row by discovering it's, it's messaging by discovering how to be clear, uh, by, by helping
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it understand its why and its purpose. And from there breaking it down, uh, a lot of times,
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honestly, uh, especially dealing with consultants and I am one that's cool. I can say this. Uh,
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a lot of times it's, it's, we need to solve, we need to solve the problem, but the big picture
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like that's, that's not, that's not in my scope. You're not, you're not paying me for
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that. Uh, the holistic view of coming in of, of what you're doing through overflow of helping
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people understand their, their why helping the organization with clarity, understand what
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its purpose is. Now that's so much easier to market and so much more effective because you're
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able to do that with clarity instead of promising X and really delivering Y, which makes for,
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you know, unhappiness on, on the backside. Why is clarity? And we, you and I have both
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experienced this. Honestly, there are people with church staffs out there that have experienced
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this. So this isn't a hard question. We all know this. Churches often struggle with clarity.
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Um, the, the, the finish line is constantly moving. The target is, is constantly shifting.
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Um, organizations are trying its best to reach people. The, the, the goal is high reaching
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people for Christ. But as a result of that, it shifts, it moves on, on a regular basis as
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we're trying to be more effective. Why do we struggle with that clarity piece in a church
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environment? What's, what's the overarching issue maybe culturally that, that we need to address?
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Is there a common thread as you're working with churches? What are you exploring? What are you
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seeing?
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Well, well, there's the obvious kind of the busyness of the church cycle and the, the focus on keeping
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the machine running. And does anybody actually have time to stop and breathe and think about,
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is this actually working? That's rare. And so I think a lot of times when we go into a church
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and start asking these questions, it's like, we all get to pause at least for a day or two
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and sit in these questions with each other and, um, decide if, you know, what is the answer to the
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questions? What are we focused on? Cause there's not usually scheduled time to stop the machine for
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enough time to get on the same page together and remember, you know, what we're called to. And it's,
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that's just the pace of it, the, the, the, just the grind of it. And so, um, for us, it's, it's amazing
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what a few simple questions can do to bring clarity for an entire organization. And so it has to start
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at the top. The, the, the leadership has to be on board that I can't push this, this rock upstream. I
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don't think that's really how this is designed. So that's why it's critical that we get buy-in from the
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top of the organization because we need them to, we, we don't know how long we're going to be
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involved, right? We have to know, we have to give tools and give clarity and ability to articulate,
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but it has to be from the pulpit to the email, to everything. And in between of every channel,
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it's got to be lined up if it's going to work the way we want in that, uh, the clarity is all about
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focus. Like if you can get your purpose figured out and you can get your why cleaned up, then it's all,
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it's like providing you a filter for staying, you know, keeping from getting distracted all the time
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with all this stuff. And so if you can't, if you can define that and say, okay, this is why,
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why we're here. This is what this church is called to. This is maybe our three-year plan or one-year
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plan, whatever. Um, and this is how we're going to get there. Then it should bring like the ability
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to say no to a lot of things. I've seen a lot of people struggle with that. Like they don't,
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yeah, don't have anything to say, you know, no to this. And because it's, you know, it's scary to say,
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you know, in a place where you're, everybody's kind of looking to you to be like, you know, to serve
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them. And so, um, that's a lot of tension in that statement, but, uh, uh, we've seen those
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conversations, the processes, just getting everybody in the room together at this right time. Um, God
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can show up and, um, get some things off their chest that they just haven't had the ability to do.
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So, yeah, it is, it is hard organizationally to say no, you know, especially the, the cause is great
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to the, to the, to the Romans. I'm a Roman, to the Jew, the Jew, to a Greek, I'm a Greek. And so we
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have that. Um, but, but the larger purpose is, is that if we're everything to everyone, then from a
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messaging standpoint, we're really nothing to no one, you know, and, and we, we lose the overarching
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purpose of the organization. And somehow by simplifying it down, uh, we find that we're
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more organizationally structured. There's clearer purpose behind it. We're more structured towards
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achieving that goal. But what's interesting is when we play, when an individual church plays its part,
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what it really does, I believe is it opens up for other churches to play their part rather than,
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Hey, you know, I live in Miami, arguably Miami has 98% lostness. Um, like their stats are,
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even if you were to assume the best stat, it's still like 85% lossless. Like it's, it's crazy. Um,
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how, how little church has a purpose here. And for any one organization to say, I want to be a part of
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reaching the millions of people, like I'm going to tackle it all. It's ridiculous. There's no way to,
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we have to organizationally work together towards doing that. And churches often struggle with that
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because of, for whatever reason, they want to own the larger piece instead of realizing that
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maybe it's more effective for us to own a smaller piece of that. One of the things that, that, that you,
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you stated on your website, and I really want to unpack this because you are, um, a self-diagnosed
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introvert. I am a self-diagnosed introvert as well. People are like, well, Jeff, you're so
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extroverted. No, no. My extrovertedness is my defense mechanism that covers up how actually
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introverted I am. And even having conversations like this on the, on zoom are just exploding
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my brain right now. So, but you said something, um, on the website that, that I want to, I want to,
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I'll get your take on this. Cause this is good. His business is relationships. His being God,
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God's business is relationships. God is after a relationship. How does that imply and fit in to
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like what you're doing through overflow? How does that relationship component come into play at 2020?
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Well, that's typically a conversation I'm having with business owners. Um, they, they tend to think
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of their business as a separate thing from their faith. And so my, my desire to tell that to them,
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and this would apply to church leaders as well, but the idea is that it's not your business, right?
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It's God's. And just like, just like you have to get saved, your business sometimes kind of have to
-
get saved too. And so give it to him, let him run it. Just like your life, all the stuff we hear in
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sermons about transferring ownership of who we are and what our dreams are applies to business leaders
-
too. And applies to their business. And so if you let God run your business, then he, it's about him.
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It's his vision and his vision. We know it's going to be about other people. And so his business is
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relationships. That's like, that's the, the, you know, the business he's building is the kingdom.
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And so, uh, to use your business, uh, if it's going, if you're going to give it to him,
-
then your business then becomes all about relationships too. And so, um, most business owners
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are trying to survive. They're trying to get the bottom line built up. Um, I guess you could argue
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that the churches maybe are, are focused on outcomes as well. But, uh, basically if you're
-
going to give your business to him and let him run it, then it's going to, you're going to have to
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remember that, uh, the, the thing you're growing is other people. And so how do you do that through
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your business? So that's, that's the idea there.
-
So, you know, I'm listening to the guys, EO fire, um, Gary Vaynerchuk. I'm listening to some
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of these business guys and they, from a digital standpoint, they challenge me. And sometimes,
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honestly, I look outside of the church world to be challenged, um, to find some digital guidance
-
and direction of what the future is. And it's interesting me to kind of filter that, um, through,
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uh, through a spiritual lens, but, but you're asking secular businesses, you're asking business
-
owners to really like release the, the business to God. And so like, let's, let's just be very
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practical at that point because somebody out there is like, wait, what you want me to do
-
what with my business? That's, that's, that's separate from my one hour on Sunday when I attend
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church over here. So explain to me what it is and why I should give up my business, my, my workplace,
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why, why that's God's business. What, what does that even look like?
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I can tell you practically what it, what it looks like for me and how we talk about it with our
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business owners. So, um, like I said earlier, like I ran the business for 20 years separately in my
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head, trying to be obedient to general things, the general callings of God through some mentoring
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and some discipleship in this area by other Christian business leaders. They kind of enlightened
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me of what, that the Bible has much to say about business. It has much to say about running a business.
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Where does vision come from? What does God want for, for my life? Well, if my life is mostly spent at
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work time-wise, math-wise, um, then that's got to line up too, right? Uh, then this idea of that he
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can run it better than I can. Cause I, again, I spent 20 years, um, doing well and probably too
-
comfortable staying where I was and then trying to figure out what's next. I needed, I needed, I don't
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have this entrepreneurial thing that I see in a lot of business owners. And so I need like God to say
-
what's next. And so if I start, if I believe that he cares about me and this business is, is just a
-
vehicle for our relationship, that's what changed my perspective. It's like, he wants to guide me and
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he knows my heart is in the business and my time. And it says, you know, where our treasure is, which
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where our heart is. And so if he wants to reach me, it's probably going to likely be through the
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business. And so why not, why not trust him with it and to let him lead it. And then I start to do
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that. And I started asking specific questions that I never asked before. I practically like, okay,
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God, what is the vision for my business? Is it a, is it yours? Have I, have we made that clear?
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Are we good? You know, if we, have I turned this over to you and you start to pray through that and
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you, you know, God begins to speak because God is always speaking. You look for confirmations
-
through scripture, through others, uh, through the Holy spirit. You're, you're asking God specific
-
questions like, God, what's the vision? Okay. I'm waiting. And then I'm getting answers. And so,
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um, and you get more confident the more you do that. And before you know, you're asking God,
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should I hire this person? Should I take this step? Is this what you want the business to do?
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Is this how you want to use this money? If it's your business, I'm stewarding it and I
-
must hear from you. And so before I know it, my dependence on God and my relationship with
-
him is so different and so improved. Um, and it's like night and day from the first 20 years.
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And so it's just like, and it's working because apparently God knows what's going on. And so
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that's the crazy practical side of, there's a spiritual side, there's a tactical side, but they
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are both, they chase to the father as well. They are as much as I can, uh, give him leadership
-
and ownership of the business. Then I haven't, I've just been blown away by it. And my relationship
-
with him is truly that walking in the cool of the day kind of thing that he, he was after
-
the whole time. And so I pulled up a stat as you were talking, and this is something, this
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is Lifeway research. This is 2019. This is last year. They ran a research. We'll link to
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it in the show notes. So you guys have, have it. 51% of people, um, who are Christians, spiritual
-
matters do not tend to come up as a normal part of my daily conversations with other
-
Christians. So the majority of people, it's 51%. Um, it's not, it's not existing one out
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at one out of two. That's not even like, you know, to the point of I'm willing to give up
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my business. It's almost to the level of, yeah, like I'm not even talking about God outside
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of the one hour on Sunday. And so like what you're describing is, is really going to be
-
a foreign concept to people where, uh, you know, there, there, there's this, uh, I'm presenting,
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you know, people define worship as the literal 20 minute block of musical noise that comes off
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of the stage for that one hour on Sunday. Scripture tells us that we're present our bodies as a
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living sacrifice, holy and cleansing to God. This is our spiritual act of worship. And it's, and it's
-
more than just, you know, the, the low rumblings of that bass guitar coming through the subs, which is
-
so glorious to hear, but it's really more of who we are as a Christian and what our life entails
-
entirely. And so you're dropping this knowledge on some people and it's probably, you know, exploding
-
some brains a little bit, uh, which is awesome. I, I, you know, I loved a little emoji of the exploding
-
head guy. What are people's responses when you, when you talk through this, are they appreciative?
-
Are they pushing away? Like what's the range of emotions people are hearing as, as you're kind of
-
coaching them through this idea of, of giving of their, of their business, of all they are to God and
-
letting God be central of, of their, their work, their home, their family, everything.
-
Well, obviously Christian business leaders are the ones that are mostly being challenged with
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this. Like if you're, if you're on that, you're not on the, you know, if you're not in a relationship
-
with Christ, you're just going to be like bouncing that off. But the ones that are Christian and
-
they're hearing it, they're being like, they're kind of blown away because they've never heard
-
anybody put that together like that. Like, cause I'm, I'm a, uh, I'm a teacher. I'm a learner.
-
Right. And so I don't come with just fuzzy stuff. I've got a framework and I put it in an order
-
and I show it to them and say, yes, here's your relationship with God. And I walk it through.
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It's from vision to, uh, your wine, your purpose and your, your mission statement and, uh, your
-
execution and how you're going to get there and how you're going to achieve that vision
-
and then how you're going to engage and empower your team to get there. So it's a framework that
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I'm putting in front of a very, uh, technical and, uh, built off of similar business thinking
-
models, right? Business operational models, but just putting God at the beginning of it and
-
saying, this is actually all about him. And so when I walk them through it, it makes total sense to them.
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And they've never seen it laid out that way. And then we start talking about overflow specifically
-
is just a little piece of that. Right. And so we're actually trying to create an entire culture
-
around this purpose that's in you. Um, and when you do that, you're actually building a purpose
-
around God because he's the one that put the purpose there. And so, um, to what degree they
-
want to share that or lead that story from a gospel standpoint, or it's kind of up to them.
-
Um, they're usually their reaction is, wow. I never knew that there was a logical linear flow
-
to understand this. And so it kind of makes sense to them because business owners want actionable,
-
tactical steps to follow. Um, and so, you know, make it easy for me. And so having those conversations
-
a lot, that's where my, my gifting comes. That's like the clarity and creativity combining. It's kind
-
of coming up with this kind of unique flavor to it. It's just stuff I've done myself. It's just,
-
I've gone, God gives me what I need and then I'm sharing it with other people. So, uh, but that
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rate, the response has been great. Yeah. I'm, I'm literally sitting here trying to think of the next
-
question. And my question was going to be, okay, so I own a shake shack. What is giving God my shake
-
shack? What is that actually gonna, gonna look like? What, how is that going to affect my business?
-
And as I'm sitting here waiting for you to finish, and I was going to ask the question,
-
the first thing that pops in my head is Chick-fil-A and how that, that is, as a business,
-
like how is, how does, you know, giving God my business, how does that affect my messaging?
-
How does that affect who I am? How does that affect my culture? And, and, and arguably there's
-
others, and I'd love to hear some other examples, but, you know, Chick-fil-A as an organization,
-
um, has been very vocal in standing up for, you know, who they are and, and who they are not.
-
And as, and as diverse as they are, man, it's good chicken, man, that place is, is always busy.
-
And they've managed to stay in good favor, still holding to their, to the morals and ethics
-
of, of what, you know, that, that family has instilled years ago. What are some other examples?
-
Shake Shack's a bad example, but, but what else you got?
-
Yeah. Okay. Well, I'll give you some of our client examples. So there's one client that's an egg roll
-
manufacturer, a based company. They, it's a second generation, 30 year old plus egg roll manufacturer
-
here in DFW. We have these conversations like, okay, let's figure out why, why you do this. And so we dig
-
into that. And at the end of it, it's basically, we've got to come up with the taglines and the stuff
-
you're talking about messaging that drives this story home. And so, um, we dug into it and said,
-
okay, what is meaningful? It's happening here. Well, it's, it's an immigrant family that came
-
over from Vietnam with nothing back in the sixties, running from all kinds of terrible things in that
-
country. They come to the U S with nothing, chasing the American dream. The mom of the couple is
-
basically trying to figure out how to, to run the company with, uh, and she's basically got $40 in
-
her pocket and she got this crazy story of how she's landed here and how to get, uh, her family and
-
going and surviving in this country. And so these are the people that started this and they're
-
Christians. And so now it's, uh, 30 years later, this, the daughter is now the CEO of the company.
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And, um, we basically have a minority owned faith-based women led company. And so you can
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see, I'm already got things that are starting to pop of what I can drive a meaningful story around.
-
Sure. Um, from there, long story short, um, the tagline has gone from things like, uh,
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you know, I'll just, you know, just more generic things around, you know, honest food and things like
-
that, making, you know, quality products to our new tagline is made to love. And so I've been,
-
you know, the, the people, we care about our people, we care about our customers and we feel
-
like, you know, they are made. Those are, those are words that are Christians can identify with
-
those words that someone is made to love and that the food is made to love. And so we now have this
-
conversation changing, starting piece for all communications. And they can tell a, you know,
-
10 second, you know, simple surface level story about their, where the quality of their girls and how our
-
people are made to love. And, um, we want our food to be as well. And, or you can go really deep into
-
the culture of, you know, how they hire people and how they attract people and, um, how they honor
-
people, um, in that same tagline. And so it's like, that's the kind of thing I want. I want to give
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everybody a meaningful conversation starter. And then we build a beautiful brand around it visually,
-
uh, all the creative assets. And so the entire organization now has these conversations the same
-
way now. And they're all, the starting points are the same. It's super consistent. Uh, it's just like
-
the ownership, they have exactly what they need to tell their story in any context. And it's,
-
it's working, attracting people to the organization in every way. So how do people
-
and organizations, how do they, how do they work with you? What's the process to get started?
-
Um, well, the beginning conversation would be making sure there's a fit there. Like, uh,
-
where are you at? What do you, what do you, do you have a conversation that you're trying to change?
-
Uh, typically people come in, uh, with the pain point, right? And so, you know, are we willing to go to
-
this brand story and revamp it and then reply it to all the channels? And so, uh, to get started,
-
it's having an honest conversation about where you are, what you're, what can we affect? What can
-
we impact? And then deciding if overflow is the right choice for you. Um, sometimes we need to go
-
deeper. And so it might be, well, I don't know what my purpose is. I don't know where I start and I'm
-
a leader. We might have to have some conversations around a purpose discovery process where we help you
-
figure that out. And then we just start applying it to the company and help you, uh, you know, build from
-
there. And so it's, there's a couple of different starting places, uh, typical starting places
-
overflow. And we work on that and that scope and then decide once we've built it, how far do we
-
want to take it right now and keep going from there? What's the, and so we've talked about
-
businesses. We've, we've talked about churches. I mean, I really feel like even if you take the
-
business out of this, if you, even if you take like the, the, the church out of this, I feel like
-
there's a challenge for the, for the individual where there's an opportunity, I mean, baked
-
in a little bit of this and I don't want to like overstate, but there's like a, there's
-
like a discipleship. There's like a personal mission kind of challenge in this where, where
-
we as individuals really need to, as, as individual Christians today, we need to wrestle with some
-
of the, some of the why on this and maybe recognizing, uh, some of what the personal
-
mission of our life is and why God's has us where we are in our workplace, maybe not as the boss,
-
but maybe as a, just a general worker, why God has us in our, in our community, in the home that we
-
live or why God has us with our kids involved in the stuff that they're involved in. Like how can
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you, mate, do you ever wrestle with this? Like how does this overflow maybe apply down to an individual
-
level? We start with that conversation a lot. So we, like I said, we have a, we have a purpose
-
discovery process that all of our team goes through and you dig into your spiritual gifts, your
-
personality profile, um, your strengths in general areas. Like what, what, you know, why do you, you know,
-
what do people say you're great at? And cause we're trying to show them that God is putting exactly
-
in them what he wants them to do with their lives. And so most people, most people don't even know what
-
their purpose is. I, there's a stat that says only 10% of people know what their purpose is,
-
which is, it's way too valuable to be sitting there dormant. And it's way too much focus and
-
clarity to know what your lane is like, God, you created me to do this thing. And so when Jeff
-
needs something and it's mine, I'm up, you know, do I recognize the skills and gifts he's called me
-
to? And am I operating in that when I see your need? Cause that's going to show me that what God is
-
asking me to do. And I'm going to see the biggest fruit in you when I do that, instead of trying to be
-
somebody I'm not, if I can be aware of myself more, then it's going to, it can change lives.
-
And it's, it's putting confidence in people that they never, they never had. And so when people
-
know themselves and they know what God is calling them to, it's just like, it resonates so much
-
stronger and deeply when you operate in it. And sadly, most people just have no awareness of any of
-
that. That's what we're about with individuals for sure.
-
It's, it's so important. And I literally had coffee this week, uh, with someone who's wrestling with
-
this. This is a person who's been on staff for a number of years, a church staff. And, um, I've
-
literally brought up the calling piece and they were like, you know, I'm not, I'm not sure what I'm
-
called to. And, and, and, and it's this, this gross reality of, and it gross isn't even the right
-
word, but it's, it's the stark reality of, of people that, that are living lives without realizing what
-
God has them for. And maybe they haven't understood it at a personal level to achieve their, their own
-
clarity, or they're so busy, you know, to your point, organizations are often so busy. They don't
-
have time to ask the wise. Maybe they're so busy, busy living out the lives and the identities that
-
they've kind of stumbled into on their own to put money on the table, food on the table, um, and things
-
like that without stopping and realizing, wait, what does God have for me in that situation?
-
And oftentimes to do that, to have, you know, God be head of your, your organization and have that be
-
the wire to have God be head of, of yourself. Like there, there's a humility in that where you have
-
to release control. When we look at the Beatitudes, um, blessed is, are the meek or the poor in spirit,
-
are they that mourn, um, you know, Matthew four and five, it's not a overly controlling,
-
demanding power type a person that that's, that's blessed in those situations. It's blessed are the
-
people who are humble, arguably who are teachable by God and shapeable by the, the path of the spirit
-
who are in tune to, to where he's leading. And that's dripping all over this. The ability to
-
stop and to ask the organization, why do you exist? Allows God the opportunity to drive instead of you
-
forcing will upon that situation. And, and whether, you know, I, I said this, uh, once in a blog, if,
-
if, if, if you are responsible for your victories in life, then you're responsible for the losses.
-
And so every, when you get, Hey, good for you, but the failures are all over you. Um, if the, if you,
-
if you're not responsible for the victories, if you allow God to own the victory, then God owns the
-
failure, uh, because he's driving through that and allowing you to grow through that process.
-
I would much rather give God the victories and allow God to cover my, uh, my failures than for
-
me to be solely responsible for that. Giving God control is, is so much clearer. And, and Aaron,
-
I love your, your, your path and even just the courage to organizationally pivot 20 years into
-
developing an agency and realizing, Hey, I'm, we're asking the wrong question. And they're not ready
-
to answer the question. What's best for the, for themselves. We need to change the organization
-
away from just a creative agency to an agency that's helping organizations answer the questions
-
they really should answer. And then once it's answered, then yeah, we can definitely be the
-
creative aspect, but there's so much value in what you're doing beyond just that ad campaign or that
-
website or that social media look. So, man, thank you for your, your diligence and your patience.
-
Um, with that, cause I'm sure that's a hard thing to get a 20 year organization to kind of
-
turn like that, but it's awesome to see how God is using you in this process. So man, as we're landing
-
the plane, any last thoughts? No, I appreciate your time. It's your, you're definitely hitting on some of
-
the, the high points and the, it's reminding me of some of the, just the challenges it's been to get
-
there. And it's, it takes a lot of faith and vulnerability and courage and just willingness to
-
uh, do things that you're not, I'm not like, I've done so many things in the last two years that I'm
-
was never comfortable or never thought I was capable of. Um, but it's been completely
-
praying through it, asking God to, you know, I'm going to trust you that I know you're bringing these
-
opportunities. Um, and I think this is going to work. And then you start to build on it and it keeps
-
working and it's like, yes, this is God and is working and changing lives. And I'm just excited
-
to be part of it at this point. So the thing I love about this entirely is that you are, you have
-
literally put yourself through the same test and you've redefined yourself through this, why that
-
you are asking other people to go through and you yourselves are a living testimony of, of, of how
-
you've gone through this process. So man, thank you for being just diligent and faithful in that.
-
And, uh, we're going to be looking excitedly to see how God continues to do things through
-
AM agency. So, hey, uh, we're going to wrap right here. This has been a great podcast. Looking
-
forward to what's next, uh, for Aaron. Uh, this is Jeff with the church digital. We'll see you next
-
time here on the podcast. Y'all have a good day.